Effective Date: 27-10-2025
Shahi Food Services (“we,” “our,” or “us”) respects your privacy and explains below how we handle any information shared with us through our website or official email.
1. Information We Collect
- Basic Contact Details: Name, email address, phone number, and delivery location when you inquire or place a group/community order through email or our contact form.
- Order Details: Type of event, menu preferences, and number of people.
- Website Usage Data: Cookies, IP address, and browsing statistics for improving site performance.
We currently do not collect or store any payment card or banking details.
2. How We Use Your Information
- To respond to inquiries and confirm group or community catering orders.
- To share official emails, quotations, or invoices.
- To improve our menu and services based on feedback.
- To comply with legal obligations (for example, FSSAI or tax records if required).
3. Payments
At present, we do not accept or process online payments through this website.
If we introduce online booking or payment in the future, we will update this policy before collecting any such data.
4. Sharing & Disclosure
We do not sell or rent personal information.
Data is shared only:
- With trusted delivery or service partners needed to fulfill confirmed group/community orders.
- With government authorities if required by law.
5. Data Security
- We use SSL encryption on our website and limit access to authorized staff.
- Regular security checks and backups protect all stored information.
6. Cookies & Tracking
Cookies help us remember preferences and analyze site traffic. You may disable cookies in your browser, but some features might not work correctly.
7. Your Rights
You may request access, correction, or deletion of your personal data by emailing us.
Marketing emails, if any, can be opted out of at any time.
8. Third-Party Links
Our site may link to blogs or external resources. Their privacy practices are separate and not covered by this policy.
9. Updates to This Policy
If we introduce new services such as online ordering or payment, this Privacy Policy will be updated and the “Effective Date” revised.
10. Contact Us
For privacy questions or data requests:
Email: info@shahifoodservices.com
Phone: +91 9936129211
Address: RAMGARH COLONY , NEAR JAHANGIRPURI METRO STATION , North , Delhi – 110033