{"id":390,"date":"2025-10-27T08:48:54","date_gmt":"2025-10-27T08:48:54","guid":{"rendered":"https:\/\/shahifoodservices.com\/?page_id=390"},"modified":"2025-10-29T07:39:15","modified_gmt":"2025-10-29T07:39:15","slug":"terms-conditions","status":"publish","type":"page","link":"https:\/\/shahifoodservices.com\/index.php\/terms-conditions\/","title":{"rendered":"Terms &amp; Conditions"},"content":{"rendered":"\n<p><strong>Effective Date:<\/strong> 27-10-2025<\/p>\n\n\n\n<p>Welcome to the website of <strong>Shahi Food Services<\/strong> (\u201cwe,\u201d \u201cour,\u201d \u201cus\u201d).<br>By visiting our site, communicating with us, or placing a group\/community catering order through email or phone, you agree to the following Terms &amp; Conditions.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<p><strong>1. Scope of Services<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>We provide <strong>home-style tiffin meals and catering<\/strong> for community orders, events, and group bookings.<\/li>\n\n\n\n<li><strong>Individual online ordering is not offered at this time.<\/strong> All requests are managed through official email, phone, or in-person discussions.<\/li>\n<\/ul>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<p><strong>2. Ordering &amp; Confirmation<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Orders must be made for <strong>groups or communities only<\/strong> (e.g., offices, student groups, events, parties).<\/li>\n\n\n\n<li>A booking is confirmed only after we issue a written confirmation (email or signed quotation).<\/li>\n\n\n\n<li>Menu availability may vary due to seasonal ingredients or market conditions.<\/li>\n\n\n\n<li>Customers are responsible for providing accurate event details (date, time, guest count, dietary requirements).<\/li>\n<\/ul>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<p><strong>3. Pricing &amp; Payment<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>All prices are quoted in Indian Rupees (INR) and are exclusive of applicable taxes unless stated otherwise.<\/li>\n\n\n\n<li>Currently, <strong>no online payment gateway is active.<\/strong><\/li>\n\n\n\n<li>Payment method (cash, bank transfer, etc.) will be agreed upon in writing before the event.<\/li>\n\n\n\n<li>Advance or full payment schedules, if required, will be mentioned in the quotation.<\/li>\n<\/ul>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<p><strong>4. Cancellations &amp; Refunds<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Cancellation requests must be sent in writing (email\/WhatsApp) at least <strong>48 hours<\/strong> before the scheduled service.<\/li>\n\n\n\n<li>Refund eligibility (if advance paid) will be as per the specific quotation or contract shared at booking time.<\/li>\n<\/ul>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<p><strong>5. Food Safety &amp; Allergen Disclosure<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>We follow <strong>FSSAI guidelines<\/strong>, strict hygiene standards, and routine staff health checks.<\/li>\n\n\n\n<li>While we provide detailed allergen information and take measures to prevent cross-contamination,<br><strong>customers with allergies or medical conditions should inform us in advance and consult their doctor.<\/strong><\/li>\n\n\n\n<li>Nutritional data and health claims (e.g., low cholesterol, diabetic-friendly) are <strong>approximate<\/strong> and not medical advice.<\/li>\n<\/ul>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<p><strong>6. Intellectual Property<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>All content available on this website \u2014 including but not limited to logos, menus, photographs, videos, and written material \u2014 is the sole property of Shahi Food Services or has been developed with the assistance of AI-based tools, with all associated rights reserved by Shahi Food Services.<\/li>\n\n\n\n<li>No part of this content may be copied, reproduced, distributed, or republished in any form without prior written consent from Shahi Food Services.<\/li>\n\n\n\n<li>Any AI-generated material featured herein is created exclusively for informational and promotional purposes and shall not constitute any legal, commercial, or professional representation or warranty.<\/li>\n<\/ul>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<p><strong>7. Limitation of Liability<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>We are not liable for any indirect, incidental, or consequential damages arising from the use of our website or services.<\/li>\n\n\n\n<li>Our liability, if any, is limited to the value of the order placed.<\/li>\n<\/ul>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<p><strong>8. Website Use<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Users may not post harmful, illegal, or offensive content on our site or linked social platforms.<\/li>\n\n\n\n<li>We reserve the right to block access for misuse or violations.<\/li>\n<\/ul>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<p><strong>9. Third-Party Links<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Our website may contain links to third-party sites (e.g., blogs, payment providers in future).<\/li>\n\n\n\n<li>We are not responsible for their content, privacy practices, or services.<\/li>\n<\/ul>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<p><strong>10. Changes to Terms<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>We may update these Terms &amp; Conditions at any time to reflect changes in our services or legal requirements.<\/li>\n\n\n\n<li>The updated version will carry a revised <strong>\u201cEffective Date.\u201d<\/strong><\/li>\n<\/ul>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<p><strong>12. Contact Us<\/strong><\/p>\n\n\n\n<p>For questions or concerns about these Terms &amp; Conditions:<br><strong>Email:<\/strong> info@shahifoodservices.com<br><strong>Phone:<\/strong> +91&nbsp; 9936129211<br><strong>Address:<\/strong> &nbsp;&nbsp;RAMGARH COLONY , NEAR JAHANGIRPURI METRO STATION , North , Delhi &#8211; 110033<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Effective Date: 27-10-2025 Welcome to the website of Shahi Food Services (\u201cwe,\u201d \u201cour,\u201d \u201cus\u201d).By visiting our site, communicating with us, or placing a group\/community catering order through email or phone, you agree to the following Terms &amp; Conditions. 1. Scope of Services 2. Ordering &amp; Confirmation 3. Pricing &amp; Payment 4. Cancellations &amp; Refunds 5. [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-390","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/shahifoodservices.com\/index.php\/wp-json\/wp\/v2\/pages\/390","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/shahifoodservices.com\/index.php\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/shahifoodservices.com\/index.php\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/shahifoodservices.com\/index.php\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/shahifoodservices.com\/index.php\/wp-json\/wp\/v2\/comments?post=390"}],"version-history":[{"count":3,"href":"https:\/\/shahifoodservices.com\/index.php\/wp-json\/wp\/v2\/pages\/390\/revisions"}],"predecessor-version":[{"id":404,"href":"https:\/\/shahifoodservices.com\/index.php\/wp-json\/wp\/v2\/pages\/390\/revisions\/404"}],"wp:attachment":[{"href":"https:\/\/shahifoodservices.com\/index.php\/wp-json\/wp\/v2\/media?parent=390"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}